AGB

OVERVIEW
The terms “we”, “us” and “our” refer to Emma Jakob, which operates this store and website at emmajakob.ch, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use the Services. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide is correct, current, and complete. You are responsible for maintaining the security of your account credentials and for all activity under your account.

SECTION 2 - OUR PRODUCTS
We make every effort to represent our products accurately. However, colours or product appearance may differ from how they appear on your screen, depending on your device and its settings. We do not warrant that the appearance or quality of any product will be the same as depicted. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit the quantities of any products we offer.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting it. Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges. You agree to provide current, complete, and accurate purchase and payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all text, displays, images, graphics, and the design, selection, and arrangement thereof, are owned by Emma Jakob, its affiliates, or its licensors, and are protected by intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or republish any material without our prior written consent.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties. Any use of optional tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating their content or accuracy, and we are not liable for any harm related to your use of third-party websites. Please review their policies before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make are made directly with Emma Jakob. You acknowledge that Shopify is not responsible for any aspect of any sales between you and us, and you release Shopify and its affiliates from all claims arising from your purchases and transactions with us.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read it.

SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, feedback, or reviews (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such Feedback for any purpose. You represent that you own or have all necessary rights to the Feedback you submit and that it will comply with these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.

SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, to upload viruses or malicious code, or to interfere with or circumvent the security features of the Services. We reserve the right to suspend or terminate your access if you violate any part of these Terms.

SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented through the Services is made available for general information purposes only. Except as expressly stated by us, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied. This does not affect any statutory rights you may have that cannot be excluded under applicable law.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no case shall Emma Jakob, our partners, directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products procured using the Services. This does not affect any liability that cannot be excluded under applicable law.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Emma Jakob and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.

SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Services.

SECTION 20 - ASSIGNMENT
You may not assign or transfer these Terms or any of your rights or obligations without our prior written consent. We may assign or transfer these Terms and our rights and obligations without restriction.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

SECTION 22 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

Store name: Emma Jakob
Address: Oudenbosscheweg 2, 4751 SH Oud Gastel, Netherlands
Email: info@emmajakob.ch

Business hours:
Monday to Friday | 09:00 – 17:00 (CET)